Policies

PAYMENT METHODS

  • We currently only accept payment through Paypal.
  • You can pay with creditcard through Paypal.


RETURNS & EXCHANGES

  • We do not currently accept refunds. However, if you have a concern about your product, please contact us at hello@mytrinkettes.com
  • All sales are final. Exchanges are only granted if the product has been damaged in the process of being shipped to your location.
  • In regards to exchanges, the item must be received 5-10 business days upon receipt of the package. For U.S. orders, we will send you your new exchange order with complimentary standard shipping. We will refund your shipping fee when we process your return package.
  • All items must be returned to us in their original and unused conditions. We inspect all exchanges and will exercise the right to deny or refuse a full exchange based on the returned item's condition.
 
U.S DOMESTIC SHIPPING
  • Domestic: Shipping typically takes 3-5 days to arrive for domestic orders. 
  • We will e-mail you once your purchase has been processed and completed.
        
  • USPS First Class Shipping
    • $0 - $9.99 Order, $3.99 shipping.
    • $10 - $19.99, $4.99 shipping.
    • $20 - $29.99, $6.99 shipping.
    • $30 - $39.99, $8.99 shipping.
    • $40 - $49.99, $9.99 shipping.
    • $50+, FREE shipping.
INTERNATIONAL SHIPPING

International USPS shipments can not be insured or tracked. Buyer assumes all responsibility for lost or stolen packages. Delivery varies from 10-21 Days (depending on country's customs). International does not offer tracking while in transit.
  • USPS First Class Shipping
    • $0 - $9.99 Order, $5.99 shipping.
    • $10 - $19.99, $6.99 shipping.
    • $20 - $29.99, $8.99 shipping.
    • $30 - $39.99, $10.99 shipping.
    • $40 - $49.99, $12.99 shipping.
    • $50+, $14.99 shipping.

Your happiness is our priority and we want to try to address any concerns you may have. If you have any further questions, please feel free to contact us at hello@mytrinkettes.com

Thank you!